Guest Information: FAQs
If you have any questions that are not answered below, please contact us: eventsoffice@pmb.ox.ac.uk
Check In: from 2.00 pm
Check Out: by 9.00 am (or before your first morning session, whichever is earlier)
Due to the high volume of guests coming and going during conference season, the turn-around period required for bedrooms is quite short. Therefore it is very important that check out time is observed and keys are returned on time.
There is a £20 fine per hour for the late return of room keys/cards.
On arrival, visitors check in at the Porters' Lodge where a room key or card will be issued if staying overnight. The Porters’ Lodge is staffed 24 hours a day.
Please be aware that the College gate is usually locked at 7pm, reopening at 7am. If arriving between these times, please ring the bell for entrance.
On occasion early check in or late check out may be arranged. Please check with the Conference & Events Office: eventsoffice@pmb.ox.ac.uk
Children under the age of 16 can only accompany guests overnight under special circumstances and with prior consent from the College. Please contact the Conference & Events Office with any such requests: eventsoffice@pmb.ox.ac.uk
Free wireless internet connection is accessible throughout the College for conference guests only. A username and password specific to your conference will be issued with your room key/card on arrival.
Due to the University's internet safety policy, B&B and 'room only' guests do not have access to the College's private network. Access to the public WiFi network The Cloud is available instead under their standard terms and conditions.
Pembroke’s on-site College café, Farthings Café, is located in the Rokos Quad and is open Monday - Friday from 8am - 4pm.
All guests are welcome to use this facility throughout their stay.
Any personal belongings left behind after a function will be held in the Conference & Events Office for a maximum of 7 days. If they are unclaimed by this time they will be disposed of.
If you have any concerns or issues during your visit between the hours of 9am - 5pm, please drop into the Events Office which can be found in Albion House in the Rokos Quad. If your issue is outside of these times, the Duty Porter in the Lodge will be happy to help as best they can.