Welfare Support for Students with Disabilities


  • The JCR (undergraduate) Disabilities Rep is one of the first contacts for students facing welfare issues arising from disability

  • Whether emotional, psychological or physical, they are able to offer support and a friendly face, and will deal with any issues you bring to them with sensitivity and in confidence.

  • They can help you to get in contact with the right people if any further support is required, and can assist you in bringing your concerns to college staff.

  • Similarly to the Disabilities rep, the welfare reps are available for you to talk to about your welfare support, and provide further care from within the Undergraduate community.

  • Find out who is on the JCR committee here.



  • Peer Supporters are undergraduate and graduate students who have formally applied for the role and have been selected by the Peer Support Panel in Pembroke in consultation with a professional Peer Support trainer and the Senior Common Room (SCR).

  • They have received training in active listening, to enable them to listen effectively, communicate sensitively, maintain confidentiality, respect boundaries and recognise when and how to encourage referral to professional support services.

  • Find out more about Peer Support here.

  • There are also members of the Peers of Colour and Rainbow Peers who identify as disabled and would be able to support you through problems in which disability and issues of ethnicity, race or sexuality or gender orientation interest with or have an impact on issues arising from disability.



  • The Junior Deans at Pembroke, working as part of the Decanal Team, are responsible for looking after the safety and welfare of students. They act as welfare advisers to the JCR, and are able to take concerns higher up in the College Staff chain if necessary. See Welfare People.



  • OUCS often work with students with disabilities. They see students with the type of significant mental health conditions which fall into the category of disability but also students with physical disabilities or those who have a long term chronic physical illness, where these conditions are having an impact on their student experience in a way that causes emotional distress.

  • A professional clinician can help to normalise your experience and place it in context, bring objectivity, critical distance, and experience of dealing with problems of all kinds.

  • They offer individual therapy and a range of other resources including workshops, groups and self-help resources such as podcasts.

  • During term (0-9 Weeks) reception is open 9am-5pm Monday-Friday.

Website: www.ox.ac.uk/students/shw/counselling/

Tel: 01865 270300

Email: counselling@admin.ox.ac.uk



  • OUSU’s Student Advice Service offers free and confidential advice, information and directs Oxford University students to relevant support services.

  • Independent from Colleges and the University, the service exists to provide an entirely student-focused experience.

  • Three friendly and experienced Advisors can help answer your questions and signpost you to services to assist with any problems you are facing. You can speak with them in confidence about academic issues, welfare or anything else affecting you during your time at Oxford.

Website: www.ousu.org/advice/

Tel: 01865 288466

Email: advice@ousu.ox.ac.uk





  • The Equality Act 2010 provides general legal protection against direct and indirect forms of discrimination, based on the protected characteristic of disability (and others, such as sex, race and sexuality). This includes a duty to make reasonable adjustments to facilitate disabled students in their education.

  • 'Unconscious bias' refers to a bias that we are unaware of, and which happens outside of our control. It automatic and triggered by our brain making quick judgments and assessments of people and situations, influenced by our own background, cultural environment and personal experiences.

  • The University is beginning to offer unconscious bias training to members of staff to help them overcome such biases toward disabled students among others during the application and teaching possesses and as part of university life. Currently some of the Porters at Pembroke have received this training. More information on unconscious bias sensitivity can be found here.

  • Disability Rights UK has information about their work in leading change for participation for all.