If you run into medical difficulties while at Pembroke, there is plenty of support in place to help you. See below for information and contact details on the support available outside of Pembroke. For support within College, please click here.
Out Of Hours Non-Emergency (111)
If you need non-emergency medical attention during the evenings or at a weekend, ring the NHS non-emergency helpline 111. This number will however only work if called from a UK phone. If you do not have a UK phone number, you can either borrow a friend's or call from the phone at the lodge.
If you need urgent medical assistance, the UK emergency number is 999. You must ensure you give a detailed location of where you are within the College ( quad, staircase and room) and the lodge should always be informed (01865 276444). If you need to guide emergency services to the Geoffrey Arthur Building Annexe (GAB), the address is: Long Ford Close, OX14NJ. You should alert the lodge so that they know where to guide the emergency services and can open the parking gate behind the GAB when they arrive. If called for the main site, the address is: Pembroke Square, OX1 1DW.
The nearest Accident & Emergency Unit (A&E) is at the John Radcliffe Hospital.
If you do not require an ambulance but need to go to Accident & Emergency Unit (A&E), please contact the lodge (01865 276 444) as the porters can arrange a taxi to take you there and back. You will not have to pay for the taxi.
There are a wide range of resources within the University who can help you with mental health issues, however if you feel you are experiencing a mental health crisis you should call 111 or, in an emergency, 999.
Medicines issued on prescription from a chemist or pharmacy are charged at a flat rate of £8.20 per item. One exception is the contraceptive pill which is free of charge, as is emergency contraception (morning after pill), both are prescription medications but the latter can be obtained by speaking with a pharmacist in a chemist. The nearest chemist is Boots on Cornmarket Street (OX1 3HL).
Contraception and Sexual Health
Advice is freely available from the College Doctors and the College Nurse. Full details on Family Planning and STI clinics can be found on the OUSU website and on the Sexual Health Oxfordshire website. You can also contact your Welfare Reps to know what sanitary and sexual health products are available via your common rooms.
These are available by appointment at Summertown Health Centre. Some travel vaccinations are chargeable and it makes sense to book as early as possible before you travel, in case vaccines have to be ordered in. If you are in doubt which vaccines you need, a useful website is: www.fitfortravel.nhs.uk.
If you wish to see a specialist or consultant, you must first make an appointment with your GP even if you have private medical insurance.
Physiotherapy and Chiropody are often best sought privately, as NHS referrals may take some time. However, NHS services are available and you are welcome to discuss these with your GP.
Alternative Therapies (Homeopathy, chiropractic, herbal medicine, acupuncture etc.) are not available on the NHS and should be sought privately.
Opticians’ services are not usually covered by the NHS. There are many opticians in Oxford. An initial sight test costs about £25.00 and you must make an appointment prior to being seen.
Note: the Eye Hospital is a specialist unit at the John Radcliffe Hospital (JR) in Oxford and deals with medical/surgical problems and procedures only. As with all hospital appointments, you need to be referred there by the GP.
If you are 18 or over you will usually have to pay standard NHS charges. Studental, based at Oxford Brookes University, provides a comprehensive NHS service to all students.
Telephone: 01865 689 997 | Email email@example.com
Support for eating disorders
Students who suffer from (or believe they may be at risk of) an eating disorder are invited to talk confidentially to our Peer Supporters, other people at Pembroke who can help with Welfare issues, or read our pages on mental health support.
The Oxford University Student Union website gives a number of resources in Oxford providing information and support for students worried about an eating disorder.
Support for alcohol and drugs
If you feel alcohol or drugs are affecting one or several areas of your life or your friends’, there are several avenues of support both within and outside University. OUSU has a very good page with information and resources available to you.
Within College, you can contact the College Nurse, Victoria Mills and the Chaplain, Andrew Teal confidentiality for advice about drugs. Within University, you can speak with a counsellor at the University Counselling Service or speak to an Advisor at the Student Advice Service Drop-in to discuss options available to help resolve the issues that are affecting you.
Outside university you can self refer to Turning Point. This service offers motivational support, advice and treatment which address both physical and mental health needs and is free. The Oxford Hub is located at:
Oxford Hub - Turning Point Oxford, Rectory Road, Oxford, OX4 1BU. Tel: 0300 0134 776 | Secure email: firstname.lastname@example.org
Please see Support at Pembroke for more information on other options within College.