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Guest information: FAQs
If you have any questions that are not answered below, please contact us: firstname.lastname@example.org
Check In: from 2.00 pm
Check Out: by 9.00 am (or before your first morning session, whichever is earlier)
On arrival, visitors check in at the Porters Lodge where a room key or card will be issued if staying overnight. The Porters’ Lodge is staffed 24 hours a day. Please be aware that the College gate is usually locked at 7pm, reopening at 7am. If arriving between these times, please ring the bell for entrance.
On occasion early check in or late check out may be arranged. Please check with the Conference & Events Office: email@example.com
There is a £10 charge for the late return of room keys/cards, and potentially more for lost keys/cards.
Please click here for a downloadable College map in advance of your visit.
There is a luggage room situated near the Lodge. If arriving before check-in time, or checking out in the morning before the end of your conference programme, and you require luggage storage, please ask the Porters.
We provide complimentary toiletries, a hand towel and small shower towel in the bedrooms. Hairdryers are not provided, but may be borrowed from the Conference & Events Office by request.
There are two self-service laundry facilities on site with coin-operated washing and drying machines (£3 per load), irons and ironing boards.
Children under the age of 16 can only accompany delegates overnight under special circumstances and with prior consent from the College. Please contact the Conference & Events Office with any such requests: firstname.lastname@example.org
Breakfast is served 8am – 9am in the Hall unless organised otherwise by your conference organiser. Please check your schedule for specific details. For smaller groups and private B&B guests, vouchers for breakfast in Pembroke's café, Farthings, may be given instead.
Free wireless internet connection is accessible throughout the College for conference guests. A username and password specific to your conference will be issued with your room key/card on arrival. B&B guests have access to the public WiFi network The Cloud.
Pembroke’s on-site Café is open from 8am – 6pm Monday – Friday. All guests are welcome to use this facility throughout their stay.
As well as being College policy, the smoke detectors do not allow smoking, candles or fragrance sticks of any type in the bedrooms, corridors and Conference rooms. Aside from the risk of fire, the smoke may activate the alarms and result in a false emergency callout.
Any personal belongings left behind after a function will be held in the Conference & Events Office for a maximum of 21 days. If they are unclaimed by this time they will be disposed of.